Proof of Address at Revolute casino: Which Documents Are Accepted
Updated on July 11, 2026 by the editorial team
Proof of address at Revolute casino is the second half of your identity check, sitting right beside your passport or driving licence. It is a document that ties your name to a physical home, and the review team uses it to confirm the account holder is a real person living where they say they do. Get it right the first time and verification usually clears within 24 hours.
This page walks through what actually qualifies, how fresh the document must be, and the small formatting mistakes that send people back to square one. Everything below reflects the checks Revolute casino runs before your first withdrawal.
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Confirm What a Valid Address Document Looks Like
A proof of address is any official document that shows two things clearly: your full name and your current residential address. That is the whole job of it. The account under review must match the person on the document, and the address on it must be the one you registered with.
The most common accepted item is a recent utility bill. Think electricity, gas, or water. A bank or credit card statement works too, as does a council tax letter or an official piece of government correspondence. Revolute casino operates under a Curaçao licence, so the checks follow standard international KYC practice rather than a single national template.
One detail trips people up more than any other. A screenshot of an app dashboard is not the same as a statement. The document needs to be the full issued file, showing the letterhead or logo of the company that produced it, a visible issue date, and your name and address printed together on the same page. Photos of a paper bill are fine as long as all four corners are in frame and every line is readable.
It also has to be a document a third party issued to you. Something you typed yourself carries no weight, because anyone can print a page with any address on it. The value of a utility bill or bank statement is that a company outside the account holder confirms the address by sending correspondence there. That external confirmation is the entire point of the check, and it is why a handwritten note or a self-made letter never passes. Keep the file in its original form, whether that is a downloaded PDF or a clean photo of the paper original.
Check the Accepted Documents and How Recent They Must Be
Not every document ages at the same rate. A passport is valid for years; a gas bill is only useful for a few months. The table below sets out what Revolute casino accepts and the freshness window each type falls into.
| Document type | Accepted | Maximum age |
|---|---|---|
| Utility bill (electricity, gas, water) | Yes | Within 3 months |
| Bank or credit card statement | Yes | Within 3 months |
| Council tax bill | Yes | Current tax year |
| Government or HMRC letter | Yes | Within 3 months |
| Mobile phone bill | Yes | Within 3 months |
| Tenancy agreement | Yes | Current and signed |
| Mobile top-up receipt | No | — |
| Handwritten note or delivery label | No | — |
The three-month rule is the one to memorise. A bill dated four months back will be rejected even if the address is perfect. Pull the newest copy you have before you upload anything.
A quick word on the two ends of the list. Tenancy agreements and council tax bills sit outside the strict three-month window because they cover a full period rather than a single month, so a current signed lease or this year's tax letter counts even if it was issued some time ago. At the other end, mobile top-up receipts and parcel delivery labels look official but prove nothing about where you live, which is why they never make the cut. When in doubt, reach for a utility bill or bank statement from the last billing cycle.
Avoid the Mistakes That Get Address Proof Rejected
Most rejections have nothing to do with fraud. They come down to the document being unreadable, expired, or mismatched. Here are the ones the review team flags again and again.
- Blurred or cropped scans. If the issue date or a corner of the page is cut off, the reviewer cannot verify it and sends it back.
- Name mismatch. The document reads "J. Smith" but your account says "Jonathan Smith". Register with the exact name your documents carry.
- Out of date. Anything older than three months, unless it is a council tax bill for the current year.
- Edited files. Any sign of retouching, covered fields, or altered text voids the document instantly. Never redact your address to "protect" it.
- Wrong address. The proof shows an old flat you moved out of. Update your registration details first, then upload matching proof.
If your submission comes back, the message usually names the exact issue. Read it, fix that one thing, and resend. You are not penalised for a second attempt.
Find a Suitable Document Without the Hassle
No paper bills at home? That is the norm now. Most providers moved to paperless billing years ago, and the digital versions are perfectly valid as long as you download the real file.
Log in to your energy supplier, bank, or mobile provider and head to the billing or statements section. Download the PDF for the most recent period rather than screenshotting the summary screen. A downloaded PDF keeps the letterhead, date, and address intact, which is exactly what the reviewer needs to see. Your online banking app will produce a proper statement PDF too, usually under a "documents" or "statements" tab.
Living with family or renting a room and nothing is in your name? A signed tenancy agreement, an official letter addressed to you at that home, or a bank statement sent there will all do the job. The address just has to match the one on your account.
Moved recently? Update your registered address in your Revolute casino profile before you upload, then submit a document showing the new home. Uploading fresh proof against an old registered address is one of the most common reasons a check stalls, and the two simply have to agree. If your bank still holds your previous address, change it there and download the next statement, or use a utility bill set up at the new place instead.
Once you have the file, submitting it is quick.
- Open your Revolute casino account and go to the verification or account settings area.
- Select the proof of address slot, separate from the ID upload.
- Attach the full document as a clear PDF or photo, all edges visible.
- Submit and wait. KYC review runs up to 24 hours, and you will be notified once it clears.
Sorting your address proof early means your first cashout is not held up later. Verification is a one-time step, so it pays to get it done properly before you request a withdrawal. For the full picture on why casinos run these checks, see why ID is required, and if a submission bounces, our guide to verification being rejected covers the fixes.
Questions Players Ask About Address Verification
Can I use a digital PDF instead of a paper bill?
Yes. A downloaded PDF from your provider is accepted and often clearer than a photo of paper. Just download the full statement rather than screenshotting an app summary, so the date and letterhead stay intact.
How recent does my proof of address need to be?
Within three months for utility bills, bank statements, and government letters. A council tax bill is accepted for the current tax year. Anything older will be rejected regardless of the address.
My bill is in my partner's name. Will it work?
No. The document has to carry your own name matching your account. Use a bill, statement, or official letter addressed to you, or provide a signed tenancy agreement showing you live there.
How long does address verification take at Revolute casino?
KYC review runs up to 24 hours once you upload a valid document. You are notified when it clears, after which deposits and your first withdrawal proceed normally.
What if my proof of address is rejected?
The rejection message names the reason, usually a blurred scan, an out-of-date document, or a name mismatch. Fix that single issue and resubmit. There is no limit on genuine attempts.
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